Please read these Terms and Conditions carefully before creating an account or using any services at CasinoJackpot. All policies relating to accounts, payments, bonuses, betting, and responsible gaming are clearly set out here.
Key highlights of CasinoJackpot's Terms and Conditions at a glance
These Terms & Conditions ("Terms") constitute a legal agreement between CasinoJackpot and its users. By registering or using the service, you are deemed to have automatically accepted these Terms.
CasinoJackpot (https://casinojackpot.app) is an online gaming and sportsbook platform operating for users in Bangladesh. The platform operates under an international gaming licence.
Important: These terms may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page periodically.
These terms may be available in both Bengali and English. In the event of any discrepancy in interpretation, the English version shall prevail. That said, CasinoJackpot is committed to keeping the Bengali version as accurate and up to date as possible for the convenience of Bangladeshi users.
You must be at least 18 years old to use CasinoJackpot's services. Minors are strictly prohibited from opening an account. Providing false information about your age will result in account closure and forfeiture of all balances.
Each person may hold only one account on CasinoJackpot. If multiple accounts are found under the same individual — regardless of whether different phone numbers, email addresses, or names were used — all accounts will be closed and no bonuses or winnings will be returned.
The name, date of birth, mobile number, and payment details provided at registration must be accurate and kept up to date. Providing false or incomplete information is a breach of these terms and may result in account suspension.
The account name must match the name on the payment method at the time of withdrawal. Withdrawals to a mobile banking account registered under a different name will not be permitted.
You are solely responsible for keeping your account password and login credentials secure. Granting any other person access to your account is prohibited. Sharing or selling your account constitutes a breach of these terms. If you suspect any unauthorized access, contact CasinoJackpot support immediately.
CasinoJackpot accepts bKash, Nagad, Rocket, and USDT (TRC20). The minimum deposit amount is ৳200. Maximum deposit limits vary depending on your account's VIP level and chosen payment method.
CasinoJackpot only accepts deposits made from the user's own payment methods. Deposits from mobile banking accounts registered in a third party's name are not permitted.
Account verification (KYC) must be completed before any withdrawal can be processed. Unverified accounts are not eligible for withdrawals. Withdrawals can only be made using the same payment method used for the most recent deposit.
| Payment Methods | Regular Member | Silver/Gold VIP | Platinum/Elite VIP |
|---|---|---|---|
| BKash | 15 minutes – 2 hours | 5 – 30 minutes | 30 seconds – 5 minutes |
| Nagad | 15 minutes – 2 hours | 5 – 30 minutes | 30 seconds – 5 minutes |
| Rocket | 30 minutes – 4 hours | 10 – 45 minutes | 5 – 15 minutes |
| USDT TRC20 | 10 – 30 minutes | 10 – 30 minutes | 10 – 30 minutes |
CasinoJackpot complies with international Anti-Money Laundering (AML) policies. Accounts may be temporarily suspended for verification if a suspicious transaction is detected. Additional documentation may be required for large withdrawal amounts.
All bonuses at CasinoJackpot — including welcome bonuses, deposit matches, free spins, and vouchers — are subject to specific rollover requirements. Please read the relevant terms carefully before claiming any bonus.
The Welcome Bonus applies only to new members on their first deposit and can be claimed once. If the Welcome Bonus rollover has not been completed, only the main wallet balance may be withdrawn — the bonus balance will be deducted at the time of withdrawal.
Weekly cashback is issued with zero rollover — meaning it can be withdrawn directly once credited. Cashback is calculated every Monday morning and added to your wallet.
The terms of use for each voucher code are provided with the voucher itself. Expired vouchers will not work and no replacement will be issued.
Prizes earned in CasinoJackpot's monthly and weekly tournaments are generally credited to the bonus wallet. These prizes are also subject to rollover requirements, which are specified in each tournament's individual terms.
Once a bet is confirmed, it cannot be cancelled. Before placing a bet, carefully review the amount, odds, and selected event. The user bears full responsibility for any incorrectly placed bets.
If a match or event is cancelled and no official result is declared, all bets placed on that event will be voided and the full stake will be returned to the user's wallet.
In an accumulator bet, if one event is cancelled, that event is counted at odds of 1.00 and the remaining events are settled at their original odds.
If clearly incorrect odds are displayed due to a technical error or human mistake — odds that are significantly higher or lower than normal market rates — CasinoJackpot reserves the right to void any bets placed at those odds. The stake will be refunded in such cases.
If a disconnection occurs during a live game and the round is left incomplete, CasinoJackpot will review the server logs to determine the outcome of that round. If the outcome cannot be determined, the stake will be refunded.
CasinoJackpot sets a maximum payout limit per single bet or game session. This limit is stated in each game's details. Where winnings exceed the limit, only the maximum amount will be paid out.
CasinoJackpot reserves the right to temporarily suspend or permanently close an account for any of the following reasons:
If you believe your account has been suspended in error, please contact support@casinojackpot.app. Appeals are typically reviewed within 48 hours.
CasinoJackpot believes gaming is a form of entertainment — not a reliable way to make money. The wellbeing and safety of our users is our top priority.
Once self-exclusion is activated, it cannot be reversed before the selected period ends. This policy is strictly enforced for the user's own protection.
When you register with CasinoJackpot, we collect your personal information — including your name, mobile number, and payment details. This information is used solely for account management, payment processing, and relevant promotional communications.
Your information is never shared with third parties — except where required by law or for payment gateway verification. For more details, Privacy Policy Visit this page.
All transactions are encrypted with SSL/TLS 1.3. CasinoJackpot will never ask for your password, OTP, or PIN via email or phone.
If a dispute arises regarding a transaction, bonus, or game result, please contact CasinoJackpot first via live chat or email. Most issues are resolved within 24 hours.
For complex disputes, CasinoJackpot reviews server logs, game history, and payment records before reaching a decision. CasinoJackpot's final decision is binding. You also have the option to escalate a complaint to the relevant licensing authority.
Disputes must be raised within 30 days of the date of the incident. Claims submitted after this period may not be accepted.
CasinoJackpot reserves the right to modify these Terms and Conditions at any time. For significant changes, users will be notified in advance via their registered email or SMS.
Continued use of CasinoJackpot after any changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may cancel any active bonuses, withdraw your main balance, and close your account.
This page always shows the date of the most recent update. We recommend checking back regularly.
Contact Us
For any questions about the terms and conditions: support@casinojackpot.app — We respond in Bengali.
Most Frequently Asked Questions About the Terms & Conditions
To claim CasinoJackpot's daily free spins or login bonus, you will generally need to complete the following steps:
Winnings from free spins are credited to the bonus wallet and can only be withdrawn once the specified rollover requirement has been met. Each daily offer comes with its own terms — please read them before claiming.
By default at CasinoJackpot Decimal Odds are displayed in decimal format, which most players in Bangladesh find the easiest to read. Example:
Simple formula: Stake × Odds = Total Return. Higher odds mean a lower chance of winning but a bigger reward. Lower odds mean a higher chance of winning but a smaller return.
In an Acca bet, the odds of each selection are multiplied together — for example, 2.00 × 1.80 × 2.50 = 9.00. In this case, a ৳100 stake wins ৳900 if all selections come through.
CasinoJackpot operates with full transparency. Registration is free, and you'll receive a 200% bonus on your first deposit.